How to protect healthcare lone worker safety
This guide will walk you through what a robust lone worker safety system should include and how technology can help your organisation move from reactive to ready.
Checking in on remote workers is harder than checking in on workers that are working onsite. Not seeing a remote worker every day makes it difficult to determine changes in behaviour and mood. It’s important to have regular catch ups or even phone calls with any lone workers so that you can help spot the signs and ask if they are ok.
Trust your gut and if something doesn’t seem right, start a conversation and ask if they are ok.
Once you have determined that somebody seems to be displaying signs, you need to be ready to ask the question. Ensure you are in a good headspace and have prepared for different scenarios and responses.
Find an appropriate time to see them and find a place that is in a safe and comfortable environment. This might include a quiet place, with low distractions.
Be relaxed, friendly and concerned in your approach. Listen with an open mind and encourage them to take action and seek help if they need. Remember if the time isn't right or they don't want to talk that is okay, just offer support by saying "I am available if you ever want to chat".
After your initial chat it is important to check up on them in a couple of weeks and see how they're going. Genuine care and concern can really make a difference.
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This guide will walk you through what a robust lone worker safety system should include and how technology can help your organisation move from reactive to ready.
In large organisations, safety systems rarely roll out evenly. Lone worker safety is no exception. More often, it begins where the risk is most visible or the pressure is the highest. One team identifies a gap. One manager takes responsibility. One part of the organisation puts a system in place that works.
Ideagen, a global leader in health, safety and risk management software, has announced the acquisition of WorkSafe Guardian (WSG), an Australian-based provider of lone worker safety solutions.
