How to Check in on Lone Workers

Table of Contents

Check in on Lone Workers, remote working and mental health, working from home mental health

The Importance of Checking in on Lone Workers

Checking in on remote workers is harder than checking in on workers that are working onsite. Not seeing a remote worker every day makes it difficult to determine changes in behaviour and mood. It’s important to have regular catch ups or even phone calls with any lone workers so that you can help spot the signs and ask if they are ok.

The Signs to Look Out For

Do they appear to be...

Are they...

What's going on in their life?

Trust your gut and if something doesn’t seem right, start a conversation and ask if they are ok.

How to Ask R U OK

How to Check in on Lone Workers or Remote Workers - How to ask are you okay

Be prepared to ask if they're okay

Once you have determined that somebody seems to be displaying signs, you need to be ready to ask the question. Ensure you are in a good headspace and have prepared for different scenarios and responses.

How to Check in on Lone Workers or Remote Workers - How to ask are you okay

Find a time and place to see them

Find an appropriate time to see them and find a place that is in a safe and comfortable environment. This might include a quiet place, with low distractions.

How to Check in on Lone Workers or Remote Workers - How to ask are you okay

Ask the question

Be relaxed, friendly and concerned in your approach. Listen with an open mind and encourage them to take action and seek help if they need. Remember if the time isn't right or they don't want to talk that is okay, just offer support by saying "I am available if you ever want to chat".

How to Check in on Lone Workers or Remote Workers - How to ask are you okay

Check in

After your initial chat it is important to check up on them in a couple of weeks and see how they're going. Genuine care and concern can really make a difference.

For more information visit R U OK?

If you are in need of immediate support please contact these 24/7 services.

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Lone Worker, Remote Worker, lone working, lone worker safety, solo worker

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According to Safe Work Australia, anyone carrying out work activities without direct support or supervision from supervisors or colleagues is considered a lone worker. Essentially, if an employee cannot be seen or heard by a colleague, they are considered to be working alone, whether for the entire or part of their workday.

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