A Lone Worker by Any Other Name…
The rules are the same for anyone who is working alone. It doesn’t matter if they are remote, in-home or outreach. It’s semantics. The point is, they are working alone. So, as far as the Australian government is concerned, they’re lone workers.
Australia is one of several countries who have specific lone worker legislation. Which means employers need to make sure they are following all the rules.
You can read these rules in WA’s Guidance Note Working Alone. But, given it’s not exactly a page-turner, we thought you might appreciate the highlights.
- Risk assessment is a must
- A means of communication in an emergency is essential
- A procedure for regular contact is non-negotiable
- Regular contact should be at pre-determined intervals
WSG Has You Covered…
Luckily for you, we have these rules covered. You can download our free 90 second rapid risk assessment tool here. Lone workers (or whatever kind of person who works alone you have) can do a risk assessment every day.
Because WSG is an app, it lives on a smartphone. Which would be a means of communication. Not only that, but the app is connected to a grade A1 monitoring centre. Perfect for an emergency situation.
What About the Procedure for Regular Contact for Isolated Workers?
It never ceases to amaze us, but people are still using manual check-in procedures!!
They arrange to call a lone worker at a certain time. Never mind the caller forgets because they’re in a meeting. Or the fact the lone worker doesn’t hear the phone. It’s crazy. The risks are too high and there are too many possible errors.
WSG comes equipped with a meeting timer. Lone workers set a timer, anything from minutes to hours, and the app will prompt them to check in. If they don’t the monitoring centre starts the process of checking on them.
It’s simple, effective and safe.
So, lone worker, remote workers, isolated workers, outreach workers or in-home carers. The semantics don’t matter but the rules do. Are you doing enough to protect your team?