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The home visit risks you can't avoid and how to manage them

A practical guide for managing lone workers in healthcare, allied health and community services

An office or a clinic is a workplace you set up and control. A client’s home is none of these things. Every visit is a different address, a different household, a different set of circumstances your worker hasn’t faced before and you cannot control who else is present, what state the property is in or how someone will behave. 

This isn’t a flaw in how home visit services are delivered. It’s the nature of the work. But it does mean the usual tools for managing workplace risk, known environments, predictable hazards, colleagues nearby, don’t apply in the same way. 

This free guide looks at the risks that come up most often in home visit work, why none of them can be solved through better planning alone and what your organisation can put in place to manage them regardless. 

Download this guide to find out: 

  • Why home visits break the usual model of workplace risk management 
  • The risks your lone workers face 
  • What can and can’t be controlled in each scenario and what needs to be managed instead 
  • Why a system built on communication fails in the moments it matters most 
  • How to shift to a system built on confirmation, where the absence of contact is itself a signal 
  • Practical steps for embedding this approach into your organisation

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