While data breaches are nothing new, the frequency of these events has increased significantly in recent years. With the increased focus on data protection and the threat of data breaches, it’s critical that we have measures in place to help prevent the occurrence of a breach. Read on to find out how we’re keeping your data safe and what you can do to help.
There are 3 primary ways in which we ensure that our service remains secure from hacking attacks, viruses and data breaches.
Cryptography (the art of encryption and decryption of information) is utilised to ensure private information is not able to be understood by anyone except the intended recipient.
Penetration Testing (or Ethical Hacking) is a regular stimulated cyber attack which identifies any new vulnerabilities to the database as well as the user hierarchy of Monitoring 24/7 and the Client Management Portal.
Two Factor Authentication (2FA) is used for the monitoring platform and client management portals. They require username and password, SMS, emailed or Authenticator App pin, and auto log out if session is untouched for 1 hour.
WorkSafe Guardian uses Multi-Factor Authentication for anyone accessing the online portal. MFA makes it more difficult for hackers to breach your account. If you have online accounts with other businesses that provide Multi-Factor Authentication, we recommend using them.
Using the same password across multiple online accounts can become a serious problem if that password is compromised. Use a unique, strong password for each site or account. You can also use a password manager app to securely store and maintain your passwords.
Make sure you don’t click links or provide personal information if you aren’t 100% sure of the legitimacy of the call, email, or SMS. If you aren’t sure, don’t respond. Instead, call the company directly on a trusted number.
Personal information (such as birthday or address information) may be acquired by scammers via social media, making their scams more credible. To prevent strangers from viewing your posts, consider changing your social media settings to private or limit the amount of personal information that you share.
To learn more about data breaches or to get help if you feel that your data has been breaches, visit the OAIC Website.
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